If you are unable to make outgoing calls when Call Forwarding is active, there's a problem with the service, and you need to contact us.If you don't see a physical switch, go into the phone's setup menu and look for the P/T settings. Many phones have a physical P/T switch located on the side, bottom or back of the unit. Make sure your phone is set to tone, not pulse.Calls will be forwarded to voicemail if the call goes unanswered. Press 72, enter a forwarding number, then press Press 73 Busy Call Forwarding : Forward all incoming calls to another number when your line is busy. If you receive a busy signal when you try to use Call Forwarding, you may need to change your phone's settings and double check that you're using the feature correctly. All Call Forwarding : Forward all incoming calls to another number.
Temporarily turn off (number is stored): Dial 21 Send. Turn on: Dial 21 (10-digit phone number) Send. If your number is listed as private or anonymous, you will need to unblock your number by pressing *82 before forwarding calls to a phone number with Anonymous Call Rejection. Please see below for instructions on how to disable the Call Forwarding feature if its no longer needed: Call Forward all calls.If you have both Call Waiting and Call Forwarding, your call will be forwarded before Call Waiting can alert you to it.Older devices that do not connect to the 4G LTE network are not eligible, and devices from other carriers may have limited Call Defense capabilities. You can forward calls to long distance numbers, but you must have long distance service. Cricket Call Defense works on wireless devices that have HD Voice capability, or otherwise known as VoLTE capabilities.You cannot forward calls to hotels, motels, pay phones or prisons.You'll hear a fast busy tone if it's active, and a normal dial tone if it's off. Confirm the feature is turned on by dialing *72.Try these tips if you're having trouble getting Call Forwarding to work:
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